Frequently Asked Questions

Everything you need to know about shopping with Emprada.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the United States. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that certain sale items and accessories may be final sale.

How do I know which size to choose?

Each product page features a detailed size guide. Since we curate various designer styles, we recommend checking the specific measurements provided to ensure the perfect fit.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 1 hour of placement by contacting our support team.

Do you offer international shipping?

Yes, Emprada ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.