Returns & Exchanges

At Emprada, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unworn condition. Please note that all returns are processed for store credit or exchange to help you find your perfect fit.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging with all tags attached, ensuring the garment is free of makeup, perfume, or deodorant marks.

3

Ship It Back

Print the prepaid shipping label provided through the portal and drop off your package at any authorized carrier location.

4

Receive Store Credit

Once our warehouse inspects and approves your return, a store credit gift card will be issued to your email within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing